BVS’ prices, specifications, and terms are subject to change without notice.
Berkeley Varitronics Systems is not responsible for errors in typography and/or
photography. All products and custom-built systems come with an original manufacture
warranty and 1 Year technical support. Within warranty period, customer must
pay shipping to BVS’ headquarters office in Metuchen, NJ on all repairs
and services. BVS will pay return shipping costs and uses UPS Ground back
Berkeley Varitronics Systems accepts the following Payment Methods:
* Visa, MasterCard, Discover, American Express
* Prepaid Company Check, Personal Check, Cashier Check or Money Order
* Purchase Order (P.O) from Government Agency, and Fortune 500 companies
only. P.O. must show TERMS of NET 30 & a credit check will be performed for all companies looking for credit.
* C.O.D. orders
FOR ALL International Orders:
* BVS requires a Purchase order and will only accept Wire Transfer in advance
or Credit Card payment in advance
* BVS DOES NOT rent and/or lease its products directly.
Berkeley Varitronics Systems offers the following shipping methods:
UPS Red Overnight - Takes 1 Day plus processing time
(may not be available in all US cities - check with UPS)
UPS Blue - Takes 2 Days plus processing time
UPS Orange - Takes 3 Days plus processing time
FedEx Saver (Standard Shipping Method) - Takes 3-4 Days plus processing time
FedEx Second Day - Takes 2 Days plus processing time
FedEx Over-Night - Takes 1 Day plus processing time
Price Matching / Price Policy
We do not offer price matching, since the products are “sole source”.
BVS offers quantity discounts at (5), (10), and (25+) units. Prices are not
negotiable, and are the same for military, educational an retail.
Berkeley Varitronics Systems can offer a cross-ship if:
1. Customer agrees to pay first.
2. The exact same item is in stock.
3. All return shipping costs are the responsibilities of the customer.
4. Return shipping is a service you pay shipping companies.
5. Under no condition will Berkeley Varitronics cross-ship any item after
30 days of original invoice date.
For your convenience, Berkeley Varitronics Systems does its best to advertise
any current rebates on our web site. Any use of these rebates is limited
to any terms or conditions as determined by Berkeley Varitronics Systems.
have any questions regarding the rebate terms & conditions, please contact
Berkeley Varitronics Systems directly.
Sales tax is required and invoiced on orders shipping within resident states
NJ & CA. Therefore, all orders shipping within these states will be charged the
sales tax according to your county unless the appropriate tax exemption certificate
is provided. (ST-3 for resell, and ST-4 for R&D).
All instruments and products manufactured by Berkeley Varitronics Systems
are fully tested and burned in for a minimum of 4 hours. In addition, items
temperature cycled from -30° to +130° F, usually while powered to
relieve stresses on internal components, in advance of final calibration.
BVS product warranty
All items manufactured by BVS are warranted against defects in design, manufacturing
and workmanship for a period of one-year. If any product is in question,
call for a Return Merchandise Authorization "RMA" to accompany the returned instrument.
authorization number is required for all returns. All RMA work performed out of warranty will require payment in advance prior to return ship of equipment. Payment can be made via credit card or corporate check, then once the repair is paid for the equipment will be shipped back.
Product Returns / Restocking Fee
Returns are only accepted by prior written approval from BVS within (10) ten days of receipt from customer. All returns require an RMA to be issued from BVS. BVS does not warrant application of any product. In the event BVS agrees
to accept return of any product, an RMA will be issued along with a 15% restocking
fee (shipping and any other fees are not refunded)
will be charged against such a transaction. All returns that are approved will receive a credit for that order (less shipping and fees) good for one year. Again, BVS does not in any way
warrant applications; only published technical specifications.
Please feel free to call 8:30 AM - 5:30 PM Monday to Friday EST for technical
assistance for any of our wireless products and/or software. Please have
your unit serial number handy with approximate date of purchase so we can
and assist you immediately.
You may send an email (24 hours) a day to firstname.lastname@example.org or Fax (732-548-3404)
and we will do our best to respond in a timely manner. Make sure you supply
your complete contact information, unit serial number, approximate date of
and a brief description of the difficulty you are experiencing.
Any items that are unavailable will be placed on back order, and the remainder
of your order will be shipped in a timely manner.
Berkeley Varitronics Systems will do everything possible to keep you informed
of your order via e-mail and/or phone. Your shipping tracking number will
be emailed to you once the item is shipped. You
may check online status page for live updates if your product is shipped
by UPS or Fed-ex.
Security is our number one priority. All credit card information is locked
and not accessible to any parties other than accounting. Once the information
received through the Internet, trusted authorized employees will process
your payment, and make sure that your information is handled with the highest
Berkeley Varitronics Systems respects your privacy. We will not under any
circumstances sell or release your information to anyone. All of the information
our web site will be used for processing purposes only. The only e-mail you
will receive from Berkeley Varitronics Systems are updates to software/firmware
Berkeley related products and/or software and occasional company related
You may request a change to your order, provided your order has not already
been processed or was a custom built instrument. Please call or e-mail during our business
to change your order. If your account has already been charged or you have paid via wire transfer, you will receive a credit
good only for future BVS purchases. Please always have your purchase order and quotation
number ready. BVS will not reimburse for any reason on order changes or cancellations not received within 24 hours of the order confirmation e-mail.
You may request a cancellation of your order, provided your order has not
already been processed and shipped. Please call or e-mail during our business hours
to cancel your
order. If your account has already been charged or you have paid via wire transfer, you will receive a credit
good only for future BVS purchases. 15% re-stocking fee will apply. BVS will not reimburse for any reason on order changes or cancellations not received within 24 hours of the order confirmation e-mail.
Unfortunately, we do not currently have a reseller or discount program available
at this time. Berkeley Varitronics Systems offers discounts for quantity
purchases. Anytime we receive any specials or promotions, we will immediately
on our web site for you to take advantage.
All customers outside of New Jersey and California will not be charged sales tax. Please
provide proper tax exemption paper work at the time of your purchase should
exempt from sales or use tax.
Berkeley Varitronics does offer a volume discount to all customers (quoted
on a individual basis). Anytime we receive any specials or promotions, we
post them on our web site for you to take advantage.
Product Return Procedure:
* To return a product based upon BVS' replacement/return guarantee, you must
obtain a Return Merchandise Authorization ("RMA") number within
the guarantee return period for the product (described above). All RMA must
requested by email@example.com. BVS will not accept returns without prior
and a RMA number. Once issued, RMA numbers are valid for 15 days within which
return products must be received by BVS. RMA numbers will not be extended
or reissued. Customer should prominently display the RMA number(s) on the
label of boxes containing the returned product and verify return address.
Furthermore, please affix a business card to all returned items.
* Customer is solely responsible for shipping any returned product to BVS.
Customer agrees to use only reputable carriers capable of providing proof
and insurance for the entire value of the shipment. Customer agrees to bear
all shipping charges and all risk of loss for the return product during shipment.
Customer agrees that all returned products will be 100% complete, in re-saleable
condition, and will include the original packaging material, manuals, blank
cards, and other accessories provided by the manufacturer. If any component
of the returned product is missing, BVS Return Procedure will be breached
will reject the entire return or may choose to impose additional charges
against the customer for replacement of the missing component.
* BVS will not refund to Customer the original shipping charges, which is
a service provided by UPS or FedEx and used.
* All RMA work performed out of warranty will require payment in advance prior to return ship of equipment. Payment can be made via credit card or corporate check, then once the repair is paid for the equipment will be shipped back.
Berkeley Varitronics Systems, Inc. (BVS) warrants to the original purchaser
of its products, for a period of one year from the date of delivery, that
are free from defects in both material and workmanship. In the event of a
defect, contact BVS for an RMA number and return the instrument with all
to BVS in Metuchen, NJ, USA. BVS will repair or replace the unit generally
within one (1) working day from receipt of the unit. Repaired units will
back to customers at BVS’ expense via UPS Ground unless otherwise arranged.
International customers are responsible for the cost for shipping, customs,
duties and any applicable taxes associated with freight to and from BVS.
This warranty covers defects in materials and workmanship. Product technical support, provided that the product has not been subjected
to unusual physical damage, including electromagnetic product stresses; or
the unit has been altered or modified in a manner not approved by BVS.
In addition, BVS will provide at no charge to the customer, calibrations,
software and documentation updates throughout the warranty period. All units
to BVS will be upgraded with the latest software revisions and returned within
one (1) working day via UPS ground, unless otherwise arranged. Foreign customers
must specify their preferred freight forwarder. Any documented software defects
reported to BVS will be corrected by BVS at no charge for the life of the
This warranty and remedies set forth above are exclusive and in lieu of all
other warranties, remedies and conditions, whether oral or written, expressed
BVS specifically disclaims any and all implied warranties, including, without
limitation, warranties of merchantability and fitness for a particular purpose.
If BVS cannot lawfully disclaim implied warranties under this limited warranty,
all such warranties, including warranties of merchantability and fitness
for a particular purpose are limited to the duration of this warranty. No
agent or employee is authorized to make any modification, extension or addition
to this warranty.
BVS is not responsible for direct, special, incidental or consequential damages
resulting from any breach of warranty or condition, or under any other legal
theory, including but not limited to lost profits, downtime, goodwill, damage
to or replacement of equipment and property, any costs of recovering, reprogramming
or reproducing and program or data stored in or used with BVS products and
any failure to maintain the confidentiality of data stored on the product.
does not represent that it will be able to repair any product under this
warranty or make a product exchange without risk to or loss of programs or
3. LIMITATION OF LIABILITY
IN ALL CIRCUMSTANCES BVS MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE
OF THE PRODUCTS SOLD. BVS SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON
OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING
TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. BVS SHALL NOT
BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR
DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY
DAMAGES, WHETHER OR NOT BVS IS APPRISED OF THE POSSIBILITY OF SUCH CLAIMS
4. GENERAL TERMS AND CONDITIONS
Payment Terms; Orders: An order is not binding upon BVS until it is accepted;
BVS must receive payment before it will accept an order. Payment for product(s)
ordered outside of the US is due prior to shipment. Customer can make payment
by credit card, wire transfer, or some other method prearranged with BVS.
You agree to pay the amount(s) due as specified on the invoice, and you agree
pay interest on all past-due sums at a rate of 1.5% per month or the highest
rate allowed by law, whichever is greater.
Shipping Charges: Your total cost for purchase of any product will include
shipping and handling charges shown on the BVS invoice.
Title; Risk of Loss: BVS will arrange for shipment of ordered product(s)
to the Customer, Free On Board (F.O.B.) shipping point, meaning title to
-- excepting software-- and risk of loss passes to the Customer upon delivery
to the carrier. BVS reserves a purchase money security interest in the product(s)
until its receipt of the full amount due. Customer agrees to allow BVS to
sign appropriate documents on Customer's behalf to permit BVS to protect
money security interest. Title to software will remain with the licensor(s).
All software is provided subject to the license agreement of the software
maker. Customer agrees to be bound by any software license agreement once
the seal on
the package is broken. BVS will advise Customer of estimated shipping dates,
but BVS will, under no circumstances, be responsible for delays in delivery,
and associated damages, due to events beyond its reasonable control, including
without limitation, acts of God or public enemy, acts of federal, state or
local government, fire, floods, civil disobedience, strikes, lockouts, and
Governing Law and Jurisdiction:
Any dispute arising out of or related to these Terms and Conditions or the
sales transaction between BVS and Customer shall be governed by the laws
of the State
of New Jersey, without regard to its conflicts of law rules. Specifically,
the validity, interpretation, and performance of this agreement shall not
by the United Nations Convention on the International Sale of Goods. BVS
and Customer consent to the exclusive jurisdiction and the venue of the State
of the State of New Jersey, to resolve any dispute between them related hereto,
and the parities waive all rights to contest this exclusive jurisdiction
and venue of such Courts. Finally, the Customer also agree not to bring any
action, based upon any legal theory including contract, tort, equity or otherwise,
against BVS that is more than one year after the date of the applicable invoice.
Severability:If any provision
contained in this agreement is or becomes invalid, illegal, or unenforceable
in whole or in part, such invalidity,
unenforceability shall not affect the remaining provisions and portions
of this agreement, and the invalid, illegal, or unenforceable provision
modified so as to have the most similar result that is valid and enforceable
under applicable New Jersey law.
Waiver:The failure of
either party to require performance by the other party of any provision
of this agreement shall not affect in any way
party's right to require such performance at any time thereafter. Any
waiver by either
party of a breach of any provision in this agreement shall not be taken
or held by the other party to be a continuing waiver of that provision
is made in writing.
Entire Agreement:These terms and
conditions, together with the BVS' invoice respecting the products ordered
by Customer, are the complete
agreement between BVS and Customer, and they supersede all prior
or contemporaneous proposals,
oral or written, understandings, representations, conditions, warranties,
and all other communications between BVS and Customer relating to
the subject products.
This agreement may not be explained or supplemented by any prior
course of dealings or trade by custom or usage.